Frequently Asked Questions

We Design, Print and Deliver

Please find below answers to some regular questions we receive about letterbox advertising, design, printing and distribution.

Does letterbox advertising work?
Yes letterbox mail drops are one of the most effective ways of reaching your target market. It allows you to target customers based on location and demographics such as income, age and family structure.

What is the best way to contact you?
We are mainly online based. The quickest way is to contact us via email using the get a quote form. This is checked regularly and you will receive a full quote.

I already have a flyer designed and printed – Are you able to deliver for me?
Yes we can deliver your flyer. Please place your order and we will send you details of our warehouse address and send you a stock label.

Do you guarantee distribution?
Due to the nature of our industry we can’t guarantee 100% delivery. What we can guarantee however, is that we will work with you to organise the most reliable distributers for your area. Our distributors perform internal reporting via SMS and GPS every week to ensure that walkers are doing their job correctly. We act solely as a booking agent for the distribution company. A booking form will be sent to you that you will need to sign to confirm this.  It is important that you are familiar with our distributors terms and conditions, checking procedures. A link to the distributors terms and condition will be included in your invoice.

What areas do you deliver to?
We can organise delivery to the 99% of residential areas across Australia. We are also able to help with national campaigns across the whole of Australia if required. Please use our get a quote form to enquire about booking. Our consultants will be able to advise numbers and map your chosen area.

Do you deliver to businesses or industrial areas?
Due to accessibility issues we are not currently able to provide a distribution service to business/industrial estates, however, we can create an email campaign to target a particular business sector.

Where can I send my artwork?
If you’ve opted for us to print your promotional flyers or brochures then please email or dropbox your print ready artwork . Please ensure you provide your Job ID number so we can link the artwork to your booking.

My flyers are already printed. How should they be bundled or boxed when they are dropped off to your warehouse?
Flyers can only be distributed if received in bundles, boxes and pallets following the below requirements:

Your bundles:
Must be in multiples of 50, up to a 500 maximum per bundle
Must have the same number of flyers in each bundle
Must be cross-strapped (single-strapped bundles are only acceptable when boxed in uniform quantities and cartons)
Must not exceed 8kg (cartons must not exceed 15kg)

When do I need to book my delivery?
We need confirmation and payment of your delivery at leasts 10 working days prior to your delivery dates. We can also print and distribute your campaign. Deliveries go out every week. Please email us for the current distribution dates and booking deadlines.

What is the order process?
1. Please confirm your flyer campaign details:

Amount of Flyers:
Distribution Areas:
Preferred Distribution Date:
Flyer Title (Flyer tag line or company name):
Flyer Size:
Business Name and address:

2. A best price quote will be sent to you and booking form. Please sign and return by email to info@perthleafletdistribution.com.au
3. Please make payment of your order. Pre-payment is required on all orders.
4. Your order will then be entered into the system, walkers booked and a job ID will be generated.
5. You will be sent JOB ID and stock label to be placed on your stock (bundled flyers). Please ensure the JOB ID is clearly added to your stock so it can be identified at the warehouse.

Important: Do not deliver your stock to warehouse without a clear JOB ID. Your JOB ID is how your order is identified.

Will my flyers be delivered with other materials?
Your flyers will be delivered at same time as other materials as customers who have booked for the same distribution dates and areas. Walkers are educated on how to collate your material to ensure your flyer is seen.

Can I organise and exclusive flyer drop?
This is not a service we offer yet.

Do you take credit cards?
We take credit cards (Visa, MasterCard, Discover or American Express) using PayPal. A 5% processing fee would be added to your order.

Can I split my order across different suburbs?
Yes you can split your order over several suburbs however we always suggest that you do a complete suburb. This helps when doing the area checks and monitoring that your distribution does get out. If you are looking to target a particular street we can request this with the distributor.

I have different flyer designs, does this count as one order?
You need to place a separate order for each different flyer that needs to go out. Each job is scheduled by a job ID. If you have 2 or more flyers each will require their own job id. Minimum charges apply for each run.